Refund policy

  🔄 Refund & Exchange Policy

**Refund & Exchange Policy – Rama**

We want you to be happy with your order. Please inspect your items carefully **upon delivery**.

**Refund & Exchange Conditions:**

- Refunds and exchanges are **only accepted at the moment of delivery**, while the courier is still present.

- Once the courier has left, we are unable to process any returns, refunds, or exchanges.

- All items are eligible — there are no non-refundable products.

**How it works:**

Simply inspect your order when it arrives. If there is any issue, inform the courier immediately and they will handle the return on the spot